You already know they cover your area in the UK.You know who you are dealing with, since you have already dealt with the company for installation.They may be able to offer a higher sum for the stairlift than other companies, as they are able to directly reinstall your second hand stairlift themselves, which essentially cuts out any middleman.Usually however, there will be a sticker on the stairlift itself detailing the installers name and telephone number. The installer could be an independent installation company that works locally, rather than nationally, so make sure you check the invoice. The obvious first point of contact would be the original installer who you purchased the stairlift from usually this would be the manufacturer such as Acorn, Stannah, Handicare or Thyssenkrupp.
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